Why are you wasting, precious hours managing calls, when Syrow can handle them 24/7? money on hiring, training, and attrition, when Syrow already has experts ready? opportunities to upsell, when Syrow's agents are trained to persuade? weekends and nights answering calls, when Syrow never sleeps? resources building a support team from scratch, when Syrow is plug-and-play?
Omnichannel Customer Experience Management System
for Your Organisation from
Syrow
E-commerce
Faster issue resolution → Higher repeat purchases.Provide instant, reliable customer support across channels to resolve issues quickly, reduce cart abandonment, and encourage more repeat purchases.
SaaS / Tech
24/7 onboarding & troubleshooting → Lower churn.Offer seamless 24/7 onboarding and technical troubleshooting that keeps users satisfied, reduces churn, and ensures long-term product adoption.
Healthcare
Reliable patient support → Improved trust & compliance.Deliver empathetic, reliable patient support with compliance-focused service that builds trust, ensures confidentiality, and strengthens provider-patient relationships.
Real Estate
Faster lead response → Higher site visits.Handle property inquiries, schedule visits, and provide responsive support that builds buyer confidence and accelerates sales conversions.
Legal / ODR
Confidential, precise assistance → Greater trust & faster case resolutionDeliver confidential, precise, and empathetic client assistance for legal and Online Dispute Resolution (ODR) that ensures compliance, speeds resolution, and enhances trust.
Manufacturing
Efficient customer support → Stronger supply chain relationships.Manage distributor and customer queries efficiently, streamline order tracking, and ensure reliable after-sales support to strengthen supply chain relationships.
“We help businesses reduce costs, improve customer satisfaction, and scale effortlessly.”
AI + Human
CSaaS – Customer Support as a Service Provider
- CSaaS - CS Package
24x7 Inbound Calls Handling - CSaaS - TC Package
8 am to 8 pm Outbound Tele Calling
- CSaaS - SV Enquiries Package
24x7 DM Leads, Tickets & Email Enquiries Handling - CSaaS - SV Chat Package
24x7 Web Chat and WhatsApp Chat Handling
SYROW – World’s Best Customer Service Platform
Syrow offers a complete suite of Customer Care Services for you to take the First Step towards Business Excellence. Syrow’s customer care center works on behalf of its clients, to manage their tasks efficiently using quality processes & services.
By adopting a research-led approach, Syrow equips organizations with powerful insights that can transform the way they perceive business challenges. Our teams consists of domain-specific experts who can help companies develop innovative strategies in order to compete and win in the industry segment they operate.
AI Powered
Artificial Intelligence powered software system that assists the Customer Support executives to handle calls, chats and emails more meaningfully.
360º Dashboards
Complex technology made simple. Our system will Collect, Analyze, Match, and Offer the automated reports. Build Today for a Solid Tomorrow.
Voice Analytics
Technology behind Realtime Voice Analytics makes us to understand Customer mood much better. Based on Customer tone we can up-sell, cross-sell, and increase their loyalty.
Visual Support
Individuals are more connected with visual world through their smart phones. Think how much faster one could solve issues if they see the problem. Mobile cameras can provide a complete view of the situation, Customer Service Executives can view, pause, highlight/mark to guide, and come to a resolution more efficiently than ever before.
Virtual Reality Support
Consider the difficulties encountered when a Customer needs help in Metaverse. Troubleshooting over the phone, chat, or email won’t be possible in Virtual Reality World. Only AR/VR interactions will solve this problem, by having the Customer share the screen to know what they are seeing or doing with our Customer Service Executive, that allow us to guide through the Virtual Space better.
Syrow BrandLabs
Syrow is not only the voice of Brands, we do support Brands to track their Customer Engagement through our extensive platform. Companies can monitor their Net Promoter Score [NPS], Customer Satisfaction [CSAT] levels as well the Customer Engagement through Email, Chat, and Social Media channels. Syrow BrandLabs provide tools to track and measure the metrics that are more important for an Organisation to deliver incredible Customer Service in a fraction of the time.
Pricing
CSaaS – CS Inbound
Executive Package
₹26,999/Month
- 24/7 Inbound Call Handling
- No call goes unanswered
- No customer feels ignored
- No opportunity slips away
- Professional Answering Service
- Up to 120 minutes per day included
- Additional minutes at ₹9.99/minute
- English & Hindi support
- Go live in just 7 days
- Callbacks for missed & dropped calls
- Focus on First-Call Resolution
- 80% Service Level
- L1 Support
- Powerful Insights & Control
- Real-time dashboards & reporting
- Access to all call recordings
- CSAT, NPS & CES tracking
- Flexible upgrades & downgrades
- Outcomes You’ll See
- Peace of mind
- Happier customers
- Consistent business growth
CSaaS – SV Enquiries
Executive Package
₹26,999/Month
- Multi-Channel 24/7 Enquiry Handling
- Manage email, tickets & digital marketing leads
- Reply via same channel
- Call customers if needed
- No enquiry left unattended
- Lead Nurturing & Resolution
- Up to 120 minutes per day included
- Additional minutes at ₹9.99/minute
- Go live in 7 days
- English & Hindi support
- Timely follow-ups to keep prospects engaged
- Focus on converting enquiries
- Smooth escalations
- Powerful Insights
- Real-time dashboards
- Track response times
- Easy upgrades & downgrades
- Outcomes You’ll See
- No lost leads
- Faster resolutions
- Higher conversions
- Business growth
CSaaS – SV Chat
Executive Package
₹26,999/Month
- Real-Time 24/7 Chat Handling
- Webchat, WhatsApp & more
- Instant query responses
- Reply via same channel
- Call customers if needed
- Zero missed messages
- Smart Customer Engagement
- Up to 120 minutes per day included
- Additional minutes at ₹9.99/minute
- Go live in 7 days
- English & Hindi support
- Sales & service support
- Personalized conversation flow
- Quick lead nurturing
- Insights Monitoring & Control
- Real-time chat dashboard
- Chat transcripts & logs
- Track response times
- Easy upgrades & downgrades
- Business Outcomes
- Faster customer support
- Higher satisfaction scores
- Stronger customer loyalty
CSaaS – TC Outbound
Executive Package
₹26,999*/Monthly
- Proactive Outbound Calling
- Customer follow-up calls
- Vendor coordination support
- Payment & renewal reminders
- Feedback & survey calls
- Sales & Engagement
- Lead qualification calls
- Upselling & cross-selling
- Appointment scheduling
- Event & webinar invites
- Multiple Attempts
- Timely follow-ups to keep prospects engaged
- Focus on conversions & brand building
- Performance & Control
- Up to 4 hours dialing per day
- English & Hindi support
- Go live in just 7 days
- Real-time dashboard
- Access to call recordings
- Flexible scaling options
- Business Outcomes
- Increased conversions
- Improved customer retention
- Consistent business growth
- * Minimum Quarterly Package
The idea of "Customer Excellence" is not something we had, or even we didn't had the capability to provide, prior to Syrow. We and our Customers are very happy with the service. Thank you Syrow.
David F, MD